Privacy Policy

Last updated: January 21, 2025

Information We Collect

Account Information

When you create an account, we collect:

• Your name and email address
• Profile information from your authentication provider
• Billing and payment information

Campaign Data

To provide our service, we collect:

• Reddit account credentials you provide
• Campaign configurations and settings
• Bot activity logs and performance data
• Target keywords and subreddit preferences

Usage Information

We automatically collect:

• Log data and service usage statistics
• Device and browser information
• IP addresses and location data
• Session and interaction data

How We Use Your Information

Service Provision

• Provide and maintain ReddyBot services
• Process payments and manage subscriptions
• Execute your Reddit marketing campaigns
• Provide customer support and technical assistance

Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and functionality
• Monitor system performance and security
• Conduct research and analytics

Communication

• Send service-related notifications
• Provide customer support
• Share important updates and changes
• Send marketing communications (with consent)

Information Sharing

We do not sell, trade, or rent your personal information. We only share your information in these limited circumstances:

Service Providers

We work with trusted third-party providers for:

• Payment processing (Stripe)
• Email delivery services
• Analytics and monitoring tools
• Cloud hosting and infrastructure

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety and security
• Prevent fraud or abuse

Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted using SSL/TLS encryption
• Access Controls: Strict access controls and authentication
• Regular Audits: Regular security assessments and updates
• Data Minimization: We only collect necessary information

Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Provide personalized experiences

You can control cookie settings through your browser preferences.

Data Retention

We retain your information for as long as:

• Your account remains active
• Required to provide our services
• Necessary for legal or regulatory compliance
• Needed to resolve disputes or enforce agreements

International Transfers

Your information may be transferred and processed in countries other than your residence. We ensure adequate protection through:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Other legally recognized transfer mechanisms

Children's Privacy

ReddyBot is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of material changes by:

• Updating the "Last updated" date
• Sending email notifications
• Posting notices on our website

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: